Why do public sector digital projects fail while private companies like Amazon flourish? This book draws on eight years of developing technology for health and social care to reveal what separates success from failure, and why our public services remain rooted in the past.
This book provides researchers the understandings needed to develop scientifically validated internet survey methods. To avoid ‘Garbage In, Garbage Out,’ it is essential to support best practices in presentation, sampling, data collection, and analysis.