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Enhancing Customer Experience in the Service Industry
A Global Perspective
The essays included in this text provide a new and definitive overview of customer experience and how it can be managed and enhanced in the service industry. The highly qualified international team of contributors ensures that it adopts a global perspective.
The essays included in this text provide a new and definitive overview of customer experience and how it can be managed and enhanced in the service industry. The highly qualified international team of contributors ensures that it adopts a global perspective.
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This product has multiple variants. The options may be chosen on the product page