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9781527539594-2
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Enhancing Customer Experience in the Service Industry

A Global Perspective
Edited By: Levent Altinay, Surya Poudel
£47.99
The essays included in this text provide a new and definitive overview of customer experience and how it can be managed and enhanced in the service industry. The highly qualified international team of contributors ensures that it adopts a global perspective.

The essays included in this text provide a new and definitive overview of customer experience and how it can be managed and enhanced in the service industry. The highly qualified international team of contributors ensures that it adopts a global perspective.

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9781527539594-2
View more This product has multiple variants. The options may be chosen on the product page

Fostering Culture Through Film

A Resource for Teaching Foreign Languages and Cultural Studies
Edited By: Elda Buonanno Foley, Patrizia Comello Perry
£47.99
The book highlights the theories and practical applications by which instructors of foreign languages and cultural studies use contemporary film to provide insightful readings on diverse local communities.

The book highlights the theories and practical applications by which instructors of foreign languages and cultural studies use contemporary film to provide insightful readings on diverse local communities.

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9781527539594-2
View more This product has multiple variants. The options may be chosen on the product page

Measuring the Evolution Controversy

A Numerical Analysis of Acceptance of Evolution at America's Colleges and Universities
By: Avelina Espinosa, Guillermo Paz-y-Miño-C
£47.99
Why do so many people reject evolution? The authors postulate the "incompatibility hypothesis": a fundamental conflict between scientific rationalism and supernatural belief. They test this by examining how education and religiosity impact evolution's acceptance.

Why do so many people reject evolution? The authors postulate the “incompatibility hypothesis”: a fundamental conflict between scientific rationalism and supernatural belief. They test this by examining how education and religiosity impact evolution’s acceptance.

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9781527539594-2
View more This product has multiple variants. The options may be chosen on the product page

English as a Foreign Language for Deaf and Hard-of-Hearing Persons

Challenges and Strategies
Edited By: Ewa Domagała-Zyśk, Edit H. Kontra
£47.99
This volume describes experiences of teaching foreign language to deaf and hard-of-hearing students and presents aspects of empirical research in this field. It discusses mainly the issue of specific methodology for teaching English as a foreign language to these learners.

This volume describes experiences of teaching foreign language to deaf and hard-of-hearing students and presents aspects of empirical research in this field. It discusses mainly the issue of specific methodology for teaching English as a foreign language to these learners.

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9781527539594-2
View more This product has multiple variants. The options may be chosen on the product page

Negotiating a Presence-Centred Christian Counselling

Towards a Theologically Informed and Culturally Sensitive Approach
By: Simon Shui-Man Kwan
£47.99
Kwan navigates between two counselling frameworks: one Eastern, secular, social scientific, and modern; the other Western, Christian, theological, and traditional; negotiating a revised presence-centred form of counselling that is cross-culturally sensitive.

Kwan navigates between two counselling frameworks: one Eastern, secular, social scientific, and modern; the other Western, Christian, theological, and traditional; negotiating a revised presence-centred form of counselling that is cross-culturally sensitive.

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9781527539594-2
View more This product has multiple variants. The options may be chosen on the product page

Laughter and War

Humorous-Satirical Magazines in Britain, France, Germany and Russia 1914–1918
By: Lesley Milne
From £34.99
This book explores the impact of World War One in four countries, and breaks new ground by exploring this through the medium of what their respective populations laughed at, investigating four humorous-satirical magazines of the period.

This book explores the impact of World War One in four countries, and breaks new ground by exploring this through the medium of what their respective populations laughed at, investigating four humorous-satirical magazines of the period.

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9781527539594-2
View more This product has multiple variants. The options may be chosen on the product page

Constraints and Driving Forces in Economic Systems

Studies in Honour of János Kornai
Edited By: Balázs Hámor, Miklós Rosta
£47.99
The various contributions to this volume have as their central point the forces driving development and the constraints hindering progress in a variety of economic systems and subsystems.

The various contributions to this volume have as their central point the forces driving development and the constraints hindering progress in a variety of economic systems and subsystems.

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9781527539594-2
View more This product has multiple variants. The options may be chosen on the product page

New Horizons in the Study of Motion

Bringing Together Applied and Theoretical Perspectives
Edited By: Alberto Hijazo-Gascón, Iraide Ibarretxe-Antuñano
£47.99
Recent studies in lexicalization patterns have attracted attention in fields such as linguistics regarding the online/offline verbalization of motion. These essays depart from such research to offer insights into new ways of applying motion and widening theoretical perspectives.

Recent studies in lexicalization patterns have attracted attention in fields such as linguistics regarding the online/offline verbalization of motion. These essays depart from such research to offer insights into new ways of applying motion and widening theoretical perspectives.

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9781527539594-2
View more This product has multiple variants. The options may be chosen on the product page

Myths and Brands in Vocational Education

Edited By: Anja Heikkinen, Lorenz Lassnigg
£47.99
Offering perspectives from under-discussed linguistic contexts, including Spain and Austria, in addition to more prominent countries such as the UK, this title explores tensions between the local and the global in education, investigating its increasing commodification.

Offering perspectives from under-discussed linguistic contexts, including Spain and Austria, in addition to more prominent countries such as the UK, this title explores tensions between the local and the global in education, investigating its increasing commodification.

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9781527539594-2
View more This product has multiple variants. The options may be chosen on the product page
£47.99
Adopting an innovative approach, this book leads the reader through early modern Tuscan paintings to discover a new vision of intergenerational relationships. It reveals how old age was perceived at the end of the Middle Ages and the beginning of the Renaissance in Tuscany.

Adopting an innovative approach, this book leads the reader through early modern Tuscan paintings to discover a new vision of intergenerational relationships. It reveals how old age was perceived at the end of the Middle Ages and the beginning of the Renaissance in Tuscany.

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9781527539594-2
View more This product has multiple variants. The options may be chosen on the product page

Shifting Visions

Gender and Discourses
Edited By: Allyson Jule
£47.99
This global, interdisciplinary collection explores how gender and language create lived experience. Studies analyze topics from religion and politics to education and sexuality, with scholarship from Britain, Europe, North America, Asia, and Africa.

This global, interdisciplinary collection explores how gender and language create lived experience. Studies analyze topics from religion and politics to education and sexuality, with scholarship from Britain, Europe, North America, Asia, and Africa.

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9781527539594-2
View more This product has multiple variants. The options may be chosen on the product page

The Age of Asian Migration

Continuity, Diversity, and Susceptibility Volume 2
Edited By: Yuk Wah Chan, Heidi Fung, Grażyna Szymańska-Matusiewicz
£47.99
Explore modern Asian migrations through the crucial lenses of women, refugees, and economics. This volume offers fresh insights and compelling new case studies on human movement since WWII.

Explore modern Asian migrations through the crucial lenses of women, refugees, and economics. This volume offers fresh insights and compelling new case studies on human movement since WWII.

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9781527539594-2
View more This product has multiple variants. The options may be chosen on the product page

Make Me Yours

How Art Seduces
By: Laura González
£47.99
Offering a subjective approach, González discusses the relational and psychodynamic aspects of the encounter between the work of the art and the viewer; one that, when seduction operates, is characterised by interplay, flow and conflict.

Offering a subjective approach, González discusses the relational and psychodynamic aspects of the encounter between the work of the art and the viewer; one that, when seduction operates, is characterised by interplay, flow and conflict.

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9781527539594-2
View more This product has multiple variants. The options may be chosen on the product page

Voicing the Text

American Drama and the Production of Voice
By: Petra Ragnerstam
£47.99
By using both drama and film, and by exploring the translation between the two, this study shows that voice can be placed in a grid where the subject, body, language and power interconnect in ways that question established ideas concerning voice – what it is and what it can do.

By using both drama and film, and by exploring the translation between the two, this study shows that voice can be placed in a grid where the subject, body, language and power interconnect in ways that question established ideas concerning voice – what it is and what it can do.

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9781527539594-2
View more This product has multiple variants. The options may be chosen on the product page

Of Treason, God and Testicles

Political Masculinities in British and American Films of the Early Cold War
By: Kathleen Starck
£47.99
This monograph analyses in what shape the interplay between widespread political and ideological Cold War convictions and Cold War notions of masculinity found its way onto British and American cinema screens during the early days of the conflict.

This monograph analyses in what shape the interplay between widespread political and ideological Cold War convictions and Cold War notions of masculinity found its way onto British and American cinema screens during the early days of the conflict.

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9781527539594-2
View more This product has multiple variants. The options may be chosen on the product page

Communication and Information Technology in Society

Volume 3 Social Communication
Edited By: Jolanta Kowal
£47.99
This book explores the role of media in our modern, globalized world. Investigating communication through social sciences, cultural studies, and education, it offers unique insights from European countries in transition.

This book explores the role of media in our modern, globalized world. Investigating communication through social sciences, cultural studies, and education, it offers unique insights from European countries in transition.

View more This product has multiple variants. The options may be chosen on the product page
9781527539594-2
View more This product has multiple variants. The options may be chosen on the product page

Pragmatic Perspectives on Postcolonial Discourse

Linguistics and Literature
Edited By: Christoph Schubert, Laurenz Volkmann
£47.99
Offering integrative investigations, the contributions here show how postcolonial Englishes, such as those spoken in India and Nigeria, have produced different pragmatic conventions in a complex interplay of culture-specific and global linguistic practices.

Offering integrative investigations, the contributions here show how postcolonial Englishes, such as those spoken in India and Nigeria, have produced different pragmatic conventions in a complex interplay of culture-specific and global linguistic practices.

View more This product has multiple variants. The options may be chosen on the product page
9781527539594-2
View more This product has multiple variants. The options may be chosen on the product page

Female Beauty Systems

Beauty as Social Capital in Western Europe and the United States, Middle Ages to the Present
Edited By: Christine Adams, Tracy Adams
£47.99
Female beauty systems sort individuals into "more" or "less" desirable. These essays examine Western female beauty systems over the centuries, considering how women have complied with, contributed to, profited or suffered from, and resisted them.

Female beauty systems sort individuals into “more” or “less” desirable. These essays examine Western female beauty systems over the centuries, considering how women have complied with, contributed to, profited or suffered from, and resisted them.

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9781527539594-2
View more This product has multiple variants. The options may be chosen on the product page

Doctoral Education in Architecture

Challenges and Opportunities
Edited By: Fatma Erkök, Gülsün Sağlamer
£47.99
Doctoral Education in Architecture: Challenges and Opportunities deals with a topic on which there is currently little literature available. Containing data from a pilot study and contributions on European schools, this volume provides insight for future challenges.

Doctoral Education in Architecture: Challenges and Opportunities deals with a topic on which there is currently little literature available. Containing data from a pilot study and contributions on European schools, this volume provides insight for future challenges.

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9781527539594-2
View more This product has multiple variants. The options may be chosen on the product page

Assembling Identities

Edited By: Sam Wiseman
£47.99
This cross-disciplinary collection explores how identities – individual, communal, and national – are constructed, maintained and contested. These essays emphasize the invariable ambiguity and instability of identity, offering new perspectives on a concept in ceaseless change.

This cross-disciplinary collection explores how identities – individual, communal, and national – are constructed, maintained and contested. These essays emphasize the invariable ambiguity and instability of identity, offering new perspectives on a concept in ceaseless change.

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